Forum Index Technical Support Exception [Present]


It seems that disabling multithreading reduce bugs frequency... but reduce framerate too (half less)

Jun 09, 2019 15:55:33 PM

Same problem on my Laptop, getting exception Present and exception CreateShaderResourceViewEx... upon entering the login screen, can't even login.

Win 10 Pro 64bit
Nvidia GeForce GTX 280M
Intel(R) Core(TM) I5 CPU M 450 @ 2,4GHz
4GB Ram

Jun 09, 2019 20:07:47 PM

I'm getting this crash error too. Game is unplayable.

Jun 10, 2019 14:46:04 PM

Same error here.
windowed fullscreen

Tried to reinstal drivers etc..

Nothing seems to help here.
I get presents every 1-20min.

presents find me even in character menu when idling.

Jun 10, 2019 15:58:38 PM

Been playing since launch without issue, this morning I CTD twice within the space of 5 minutes - one of which showing the exception [present] error.

Both times happened in Act 10, once in main square, once in dockside safe area.

i7-8700k @ 3.7GHz
16GB Ram

I'm going to try and reinstall the game through Steam and see if that resolves the issue. Seems odd the issue started so late into the league - I'm wondering if a file got corrupted somehow?

EDIT: Reinstall did not help. Crashed again within a minute, some memory write exception. I did restart my PC after that and the game seems to be running smooth again, too early to tell.

Going to watch my memory consumption over time. This reminds me of the memory leak issue from a long time ago.

Jun 10, 2019 16:02:09 PM

Same Issue: "Exception: Present". Keep crashing when i enter the arena of the final boss in act 9. Oddly enough, when i re-entered same instance of the Rotten Core (the map that contain the final boss of act 9), the whole map was revealed to me.

Jun 10, 2019 18:31:56 PM

Can't play at all, when will this get fixed?.

game keeps crashing.

Jun 11, 2019 01:06:57 AM

keep crashing :(

Jun 11, 2019 06:04:11 AM

Having crash in game popup says preset exception click ok and crash. Had a lag issue a few times as well checked task manager and it showed poe using unreal memory just under 3700 mb cpu was only 12-14% gpu was still fine 64%

Jun 11, 2019 07:42:38 AM

Got this crash several times for 2 days but only when i played windowed fullscreen mode. Before that never had any issues. In fullscreen mode game runs well but i need windowed fullscreen

Jun 11, 2019 08:10:17 AM
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